At Simple Web Hosting, we’re committed to your hosting success. We’ve put together this FAQ page – a one-stop resource for all your web hosting queries to to help guide you whether you’re starting or scaling your online presence. If you don’t find what you need, our web host support is just a message away.
Can I use third-party DNS managers like Cloudflare?
Yes, you can. Make sure to create A records pointing to the IP shown on the right side in your cPanel dashboard.
Can I use third-party DNS managers like Cloudflare?
Yes, you can. Make sure to create A records pointing to the IP shown on the right side in your cPanel dashboard.
Where can I access cPanel?
You can access your cPanel dashboard from your My Account page.
How can I install applications such as WordPress?
Our cPanel also includes Softaculous which allows you to install apps such as WordPress in a few clicks. Once logged into your cPanel dashboard, find the Softaculous icon to get started.
How can I install applications such as WordPress?
Our cPanel also includes Softaculous which allows you to install apps such as WordPress in a few clicks. Once logged into your cPanel dashboard, find the Softaculous icon to get started.
I can’t send or receive email?
One of the most common reasons for email issues is incorrect DNS records. Make sure to add our nameservers and wait up to 48 hours. If using a DNS manager such as Cloudflare, you will have to manually add an A record called “mail” (depending on your DNS manager, it may have to be mail.yourwebsite.com) that points to your hosting IP which appears in your cPanel dashboard, and an MX record for “mail.yourwebsite.com.” Please wait up to 48 hours for DNS propagation.
How can I get more help?
If you have additional questions or need further assistance, feel free to review our web hosting tutorials or send us a message on our contact page. We’re here to help!
